Sharing and Caring at Christmas
A big box of presents lovingly selected and wrapped for a family in need.
Christmas is a time of giving. A time to help those in need. We were so honored at Christmas 2017 to provide for a local family in need. Through our normal work schedule and interaction with clients, we became aware of a this family and reached out to see if there was a way we could help them by providing food and presents at Christmas. SERVPRO Anniston was given the list of children in the family, their shoe and clothing sizes, and wish list from each child. Our staff went to town with the shopping list and had fun picking out new clothes, shoes, toys, and stocking stuffers for this family! We even got them a gift card to the local supermarket to help them with all the fixings for their Christmas meal. We wrapped all the presents and loaded them in SERVPRO boxes so that each child had his/her own box of Christmas presents and Christmas stockings. It really brings the spirit of Christmas alive when you can give in this way. At SERVPRO Anniston, we love helping out in our community and we look forward to many more opportunities to make a difference.
When Disaster Strikes in your Own Backyard
Debris is piled high after devastating tornadoes hit Jacksonville, Alabama.
On March 19, 2018, one of the largest severe weather outbreaks of the year unfolded in Central Alabama from Monday night until Tuesday morning, as damaging thunderstorms spawned tornadoes, hail the size of tennis balls, and damaging winds across the Southeast. Several of those tornadoes ripped through the town of Jacksonville, Alabama, which is in the franchise area of SERVPRO Anniston and Gadsden. Considerable damage was sustained at Jacksonville State University and surrounding neighborhoods. Full neighborhoods were inaccessible due to fallen trees blocking roads. Trees had fallen on homes and buildings and debris prevented travel in and out of much of the area. Miraculously, there were no injuries from this devastating storm system, however, the damage was severe and there was much work to be done to put this community back together. While the Alabama Governor called for a State of Emergency, we at SERVPRO Anniston and Gadsden were in emergency response mode. Taking dozens of calls that evening and hundreds of calls over the following days and weeks, it became apparent that our franchise needed the help of the SERVPRO Large Loss Team. Within hours, SERVPRO Birmingham’s Large Loss team was on site working hand-in-hand with us assessing the damage and formulating an action plan to cover all the calls we had received. Our services during this storm event ranged from tree and debris removal, to water extraction, to contents packouts and moving items to storage facilities, to roof tarping and board up. We got to partner with local subcontractors for some of these services and of course, worked closely with the SERVPRO Large Loss Team. This community is already rebuilding and putting things back together. We are so honored to be a part of that!
Leave the Cleaning to the Pros
This crew of all women are suited up for a home where a hoarding situation was going on.
Outside of our emergency jobs where a customer sustains a water or fire damage in their home or business, many of our calls are for regular cleaning. We have customers that call us for cleaning of their carpets and upholstered furniture, full homes cleaning prior to a move-in, move-out cleaning, post-construction cleaning, and regularly scheduled office cleaning. We have a variety of cleaning products to suit any cleaning need. We have products that tackle pet odors, smoke odors, products for cleaning wood and glass, products for cleaning carpets and upholstered furniture, and even a product that will remove graffiti from most surfaces. . We can clean any textiles from clothing to rugs to leather goods. We also have specialty cleaning services including ozoning, smoke removal, soot cleanup, biohazard cleanup, homes where hoarding has been found, debris removal, graffiti removal, and mold removal and clean up. If it’s dirty, we can clean it! Just ask us for an estimate! We will send our highly trained crew to assess and start the cleaning process. If protective equipment is needed, we have that available for our crew! Just leave the cleaning to us…we will make it “Like it never even happened.”
A Happy Customer
Look at this carpet before and after cleaning!
Our motto at SERVPRO is “Like it never even happened.” That’s always our goal: to make things look like they did before the loss occurred. In reality, though, it is difficult to make that happen every time. But at the very minimum, we want to please our customer and make it look better than it did when we when we got there. We extract the water, remove the drywall, clean off the soot, scrub the carpet stain, tarp the roof, board up the door, tear out the ceiling, haul debris, pack the boxes, move items to storage, mop the floor, and so on. We do our best to make the situation better for our customers and exceed their expectations. Today, our crew was out doing a carpet cleaning. The homeowner walked into the room where we were cleaning the carpets and gasped at the difference between the before and after. She gave the crew the biggest smile and commented that she didn’t even remember the carpets being that color, referring to the original color that was revealed at the “cleaned” section! That is what we strive for! A happy customer!
The Worries of Winter Weather
Winter weather can bring about more issues than just slippery roads and a sidewalk to shovel. If you live where temperatures sink below freezing level, you are also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property.
Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas
such as basements, attics, garages, or kitchen cabinets.
A frozen pipe can burst at the point where the
ice blockage inside the pipe is located,
but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.
To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:
- Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.
- Open kitchen cabinets to let warm air near the plumbing.
- When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.
- Keep your heat set to the same temperature both day and night.
Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof’s shingles and into the structure’s interior areas, as well as causing gutters and shingles to move or fall.
Icicles can be an initial sign of an ice dam, according to Travelers.com. To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane.”
Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melter.
If winter weather causes water damage to your property, we are only a call away, 24/7, ready to restore to preloss condition.
Tips for Fireplace Safety
Chimney fires burn hot! A chimney fire can reach up to 2,000 degrees Fahrenheit.
This time of year fireplaces are roaring, even in Alabama. We’ve had a snowstorm in December and plenty of frigid weather causing us to run our heaters and our fireplaces on a regular basis. Nothing is better than sitting in front of a hot fire with a hot cup of coffee and a good book or a football game (we are in Alabama after all!!). While you are enjoying the warmth and ambiance that the fire delivers, it’s important to follow some safety tips before, during and after you enjoy that fire.
- Burn only dry, split firewood. Avoid chemically treated wood.
- Install a chimney cap.
- Test smoke and carbon monoxide detectors.
- Close damper when fireplace is not in use.
- Schedule a yearly fireplace and chimney inspection.
It’s important to be safe while enjoying all the pleasures of this season! Take precautions to keep your home safe and sound!
Gift wrapping was so much fun!
Christmas is the time of giving. It was such a blessing for us to be able to give back by sponsoring a local family in need at Christmas. We found out about a family in our service area that had no means of providing Christmas presents to their children due to financial difficulties related to escalated medical bills. We jumped at the chance to help out and Christmas shop for the children, providing them with items on their wish list, filled stockings, as well as each of them new clothes, tennis shoes, and personal toiletry items.
“It was a great opportunity for SERVPRO of Anniston to give back to our community. Shopping for one family, knowing their names and ages, made it personal”, said owner Jenny Lamey. Not only did we provide gifts for the children but also money toward a Christmas meal. We continue to pray for this family that they are able to get back on their feet in this new year.
Faster To Any Size Disaster
Mitigation requires quick action. The faster SERVPRO of Anniston arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results—including lower claim costs. Within four hours of loss notification, SERVPRO of Anniston will be on-site to help ensure a fire damage is handled by utilizing the following services.
After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. SERVPRO of Anniston will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your insured’s structure.
All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Anniston can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, SERVPRO of Anniston can provide an inventory list of all “to be claimed” items for your insured.
SERVPRO of Anniston provides specialized services that rid your insured’s home or place of business of offensive odors left by fire or smoke damage. SERVPRO of Anniston does not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them.
Take Action to Prepare
Are You Prepared?
The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency or disaster. While each situation is unique, your family can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are measures you and your family can take to start getting ready. A commitment to begin planning today will help support your family, home, and the community. Review the following questions to learn if your family and home is prepared.
Do you know what kind of emergencies might affect your home or daily life? Do you know what you and your family will do in an emergency situation?
Prepare Your Emergency Plan
Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during, and after an incident? Do you have an emergency supply kit?
Practice the Emergency Plan
Have you practiced your plan recently? Does your family know where to go in the event of a natural disaster? Have you reviewed your plans in the last 12 months?
Review Insurance Coverage
Have you reviewed your insurance coverage recently to see if you’re covered in a disaster?
Secure Your Home
Have you conducted a room-by-room walk-through to determine what safety measures can be taken?
Improve Cyber Security
Have you installed a firewall on your computer? Do you regularly update your antivirus software?
If you answered “No” to any of these questions, visit ready.gov and learn how to better prepare your family and home for an emergency or natural disaster.
The Mold Mitigation and Remediation Process
Be In the Know About Mold
When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO of Anniston has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.
Call Your Local SERVPRO of Anniston
The mold cleanup and restoration process begins when you call SERVPRO’s Call Center or your local Franchise Professional. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.
Inspection & Damage Assessment
Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water which can be hidden from plain view.
Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.
Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.
Removing Mold & Mold-Infested Materials
The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.
Cleaning Contents & Belongings
SERVPRO of Anniston will clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.