What our Customers say...


SERVPRO responded to an extensive water leak in one of our athletic facilities. We were in the process of installing turf for the facility and water entered the room flowing under the turf throughout the facility. SERVPRO responded and began extracting water and installed drying fans and de-humidifiers. They had the facility ready to return to operation in three days.

I wanted to say that everyone, from Lorin, Theresa and the service guys have been more than helpful.  The ladies have answered all my questions as best as they could, they have returned calls promptly and have been patient and kind, no matter how many times I've called.  I feel like they understand that I'm displaced and just worried about my home. 

 I also wanted to say that Kyle,  Laguan and their team have been amazing as well, Kyle and Laguan have been more than professional and kind, they too have been patient with me and Kyle promised me that his team would take good care of me and they have. 

 Laguan gave me a call yesterday just to explain what they did and what is going to be done in the next couple of days. He knew I was concerned and explained to me that he treats each client's home as if it is his own and I feel like that is a true statement.  

When I asked him if he could send a picture or two of the inside of the house, just because I was curious of how much had to be tore out, he sent me a video of my house .  With the video I was able to be put at ease and was able to prepare my two daughters  for what they may see when we return home to start the clean up process.   

This is a service that I never thought I would need, and frankly never wanted to need, but in times like this I'm happy to have found a team that cares about their customers and I will certainly recommend your services to my family and friends.  

God Bless and thank you again, 

Amanda Taylor 

Lake Charles, LA   



Thank you so much for taking such good care of me. The guys that worked here were a very respectful awesome team. They called me to let me know when they were on the way and when they were leaving. So polite. Julie was such a blessing to me. She helped me more than she knows. Again, thank you for taking care of me. -Robin

Kyle is awesome- he is professional, knowledgeable, and helpful.

All staff were very courteous and professional.

This group, Kyle, Jason, and Tanner, has been absolutely amazing! Without exaggeration, they are the best group of professionals I have ever worked with. Thank you for all you have done!

All team members were trustworthy, professional, courteous, patient, and informative. I am extremely pleased with Kyle, top notch professional and gentleman.

Every representative was very courteous and professional. Informed us of scope of work at all times. Workplace was kept clean and organized.

Great service! Would highly recommend. Very courteous and accommodating.

We had a massive water leak from the upstairs bathroom that saturated floors upstairs and leaked into a bedroom downstairs. By the time we discovered it, the ceiling in the downstairs bedroom as well as the floor, the hall floor, and the back bedroom had been water damaged. Our insurance adjuster said the first step was to get the water mitigaters to come. Although, he was not supposed to recommend anyone, he said that SERVPRO had always done a good job for them. I called SERVPRO, Anniston, and they put me on the top of the list coming out two hours later. Mark and Kim worked relentlessly pulling up and removing wet carpet and padding. They stayed until 10:00 that evening and set up blowers upstairs and downstairs. Each day for the next 6 days, Wade, the manager, would call each day, set up an appointment, come and check on, or send someone to check on the progress. Everyone that came out was very friendly, informative, professional, prompt, courteous, honest, and dependable. They communicated with the insurance adjuster. They handled everything beautifully. I was so impressed with the way they handled everything. I would give them 100 A+ for the job and highly recommend this company to anyone that needs their service.

They are wonderful and kind people who came here from another state to help all these poor people. I am so happy with them! Thank you!

My name is Mr. Danny F. Pressley and I would like to say that Dennis Anderson of Anniston, Alabama SERVPRO, is truly a professional and he represented the “SERVPRO” shield well. He “Served and operates as a Pro.” During the most resent  tornado in Jacksonville, Alabama in March 2018, Mr. Anderson was assigned to recover our home and he and his crew did that with excellence. Mr. Anderson dresses as a pro everyday, he works harder and sets the example for his subordinates. His workers enjoyed working for him and it showed, and he kept me, the home owners informed of where they were in the recovery process. Please reward him with greater responsibility, because he truly is a leader and he represents SERVPRO well. Than you Mr. Anderson and the SERVPRO Team.

Danny F. Pressley 

My husband and I lost our home in the tornado. SERVPRO has been so wonderful helping us in this time. Wade has been wonderful in keeping us posted about what is happening and what will happen. The crews are great, especially Sean and Cody! So professional! So polite! And most importantly to me, so positive! Thank you so much SERVPRO!!!

Amber and Wendy were outstanding! I am very pleased with SERVPRO. 

I was very impressed by SERVPRO'S crews onsite. The services that they performed at my home were excellent. 

This SERVPRO franchise was very professional & prompt. The quality of work they completed in such a short time frame shocked me. It only took three days to complete the work at my home and I assumed it would take a lot longer.                           We greatly appreciate SERVPRO assisting our state during this time of disaster! 

This SERVPRO franchise was very professional. The quality of work they completed in such a short time frame shocked me. We would recommend you guys to anyone now! Thank you for assisting our state during this time of disaster! 

I wanted to drop you a quick note to share how impressed I am with your SERVPRO Team and the work they performed.  

True Professionals that did a great job with Kyle leading the way!!

Every aspect of our relationship with your company has been exceptional from our initial consultation, down to the work that was performed both to perfection and on schedule.  

I also greatly value the seamless integration you have with our billing/insurance.

I will certainly be sharing my SERVPRO Anniston/Gadsden experience by word of mouth and hope everyone's experience during a difficult time is as stellar as ours.

Thank you for helping us "weather the storm"!!!!

Consider me "A Customer For Life"

I am very happy with Amber cleaning our office. She does a great job! She is very professional and does great job paying attention to detail. The office smells clean for days after she cleans. She is an asset to your company. We are very happy with SERVPRO!

The onsite personnel was prompt and courteous. Everything was explained in detail so that we knew the process. I would highly recommend them to the local businesses. 

I will recommend SERVPRO for growth issues from this moment forward! I appreciate all of the helpful advice they gave & how courteous the workers were in my home.

The SERVPRO personnel and Amber Moss was excellent from the first day she worked up until completion. Thank you!

The guys who came over were very professional, unbelievably knowledgeable and did a high quality job. Their experience was evident in their work. I would highly recommend you guys.

Our pews & floors were in need of a major cleaning. We had heard from other people in the area that SERVPRO could do this & we are so happy we called them. They did an excellent job and we would recommend them to anyone!

After using another cleaning company for years on carpet cleanings, we will be using SERVPRO from this point forward. They did a great job on our carpets and flooring in our office and got it all completed in a timely manner.

After storm damage to our store we were very please with the quality of work that SERVPRO performed! We will be recommending them to everyone in the future.

My business has used SERVPRO in the past for general cleaning & they did a WONDERFUL job. We noticed in one office we had a growth issue & the first person I called was SERVPRO! I will continue to call them for every issue pertaining to their services from now on!

Thanks for the great service!

I am very pleased and they did a wonderful job. I couldn't have worked with a better company. I loved them all and they were all so nice. 

This SERVPRO franchise was very professional. The quality of work they completed in such a short time frame shocked me. We would recommend you guys to anyone now! Thank you for assisting our state during this time of disaster! 

After my shingles were ripped off my strong storm winds, SERVPRO came to my rescue & helped clean up the mess. They also tarped my room the same day my insurance called them!

Everyone from SERVPRO provided superb customer service and professionalism. THANK YOU SO MUCH!

Would recommended and will do so to everyone. The rep was at my moms house in 45 mins flat and started that

Really appreciated Marq and Wendy who were great workers. Allen should be over your rebuild crew if you ever get into reconstruction. Wade was also a great understanding professional that is an asset to the company. 

SERVPRO of Anniston's on-site crew explained the water removal process and I was confident in their knowledge. I would highly recommend them to my friends and family. 

The owners are amazing people whom I would trust with anything I own...SERVPRO is top-notch company that truly cares about the people it serves!

I would highly recommend SERVPRO to my friends and family. I was very happy with the job well done. Thank you. 

I am very pleased with the services that SERVPRO provided. 

Everyone was totally professional and nice. Made the flood experience easier. Thank you!

Very impressed with how courteous and professional the staff was. Very helpful. Thank you for everything.  

I am extremely impressed with the professionalism and attentiveness to our needs that all the guys gave to us. Thank you for helping us with this tragic situation. 

The guys did a great job. I would highly recommend them to family and friends. 

They were quick to react to my disaster and fix the problem. I would recommend them to my friends and family. 

Called SERVPRO to take care of water damage at my hotel. Chris Lamey and his team were on the scene instantly. He took care of everything including dealing with insurance adjusters. They did a great job cleaning up all the water damage and also treating inside of the walls to make sure we didn't have mold build up. I can't thank Chris and his SERVPRO team enough on how fast and efficiently they worked to get everything done.

"Very good work. Prompt and professional"

"All the guys that worked with us were fantastic. They kept us informed at every step and answered all our questions until we fully understood. Sean, Brandon and Mark and all the other guys could not have been more professional and helpful." 

"Staff was very professional and polite. I would recommend SERVPRO to any of my friends and family."

"I highly recommend SERVPRO to anyone who needs a job correctly and their expertise is insurmountable."

"It could not be any better. Great staff and very professional. Every person that worked here was great. Supervisors were here on Saturday and Sunday to answer any questions that we had."