Christmas Poem 2018
Merry Christmas from our SERVPRO family to yours.
Have a Holly Jolly Christmas
it’s the best time of the year
I don’t know if they’ll be snow
but your SERVPRO team is here
We’ve weathered the storms together
and tornadoes that hit us hard
But our hope is that you have peace and joy when you receive this Christmas card
You have welcomed us into your homes
and your businesses too
We’ve worked hard to help you through it all And as for friends we’ve made a few
We’ve seen communities come together
In our own backyard and out of town
Witnessing the beauty of humanity
Helping each other in the ups and downs
So if you’re home for Christmas
or instead traveling far and wide
May you feel blessed and merry
whether you shout War eagle or Roll Tide
Whether you celebrate with family
or if a friend has asked you stop in
And you celebrate with traditions
And tell stories of way back when
Whether you sing Christmas carols
While you Decorate the tree
Bake Christmas cookies
Or deck the halls with holly
May you feel Christmas blessings
Of the Christ Child who is the reason
That we celebrate this time of year
This beautiful Christmas season.
May your moments shared with loved ones
Be filled with sharing and giving
And that peace fills up your heart
That’s really Christmas living!
Merry Christmas and Happy New Year
From The Lamey Team
Chris and Jenny Lamey
And all the SERVPRO of Anniston / SERVPRO of Gadsden/ SERVPRO of Marshall County Team
Not All Restoration Campanies Are Created Equal
SERVPRO of Anniston is licensed, insured, and certified.
Have you ever wondered what makes each restoration company unique? What sets them apart? What makes you want to use them? Some companies are nationally known franchise operations, like ours. Some may offer more services than others, but not all are qualified to perform those services.
We as an office and a company in gerneral, are governed by the IICRC (Institute of Inspection, Cleaning and Restoration Certification). They set the rules and guidelines for how we take on and produce each job. Our owners, production managers, crew chiefs, and many of the office personnel have sat through hours apon hours of classes. They have taken tests to be certified by the IICRC, which renews annually.
Have you asked if your service professionals are certified to do the work they offer? SERVPRO of Anniston has trained and qualified professionals coming to your home or business. Not all restoration companies are created equal. Ask if your service professionals are licensed, insured, and certified (which we are).
We Help Each Other
SERVPRO of Anniston is #HereToHelp.
SERVPRO franchises are independently owned and operated, by we are all still a part of the SERVPRO family. We help each other out, just like family. If a neighboring franchise has an overload of calls (we call it double occupancy), they can call another SERVPRO to help.
We also help each other out when large events happen. Hurricanes, tornadoes, floods, freezes, and wildfires happen every year. We call these Storm events and multiple franchises outside the affected area will send crews to the area to help.
SERVPRO of Anniston participated in one last month. The polar vortex in the Mid-West had temperatures dipping to -52 in some places. Pipes froze. A few days later the temps rose enough to allow those pipes to begin thawing. The local franchises were inundated with calls and our crews were able to help.
We are here for you when you need us, just like we are when another SERVPRO needs us. Call us at 256-236-8889, we are #HereToHelp.
No Job Too Big Or Too Small
Call us at 256-236-8889.
One of the benefits of calling SERVPRO of Anniston is that no matter the size of the cleaning and restoration job, we can handle it! You've got that sofa that needs to be cleaned? Call us. You've got 100 sofas that need to be cleaned? Call us too! We have been called upon to clean up a small kitchen fire in a motorhome and have also been called to clean up after a huge commercial kitchen caught fire. And if our office can't handle the job on our own, we have access to over 1700 franchises across the country that can be called upon to offer assistance. When last year's tornadoes hit our area, we were inundated with calls from home and business owners as well as Facilities Managers from large commercial properties and college campuses. The call load was too heavy for our staff but we knew that help was just a call away. SERVPRO franchises as well as a SERVPRO Large Loss team from neighboring cities and states came to the rescue and were here within hours to help our customers get their lives back in order. SO let us know what need you have and we will find a way! We are always here to help!
One Brand, One Team
These green vans stand out everywhere.
SERVPRO of Anniston is a franchise independently owned and operated, like the other 1700 SERVPRO franchises. Being part of the SERVPRO system means that while each owner owns and runs his or her own franchise, we are also a part of a SERVPRO network that stretches across North American. All of our trucks are painted the same familiar SERVPRO green, our staff is uniformed in the same SERVPRO swag, and we are all subject to the same SERVPRO corporate standards and requirements. What this means for our customers is that you can rely on SERVPRO no matter where you are to provide a thorough and consistent service for whatever restoration job you give us. This is much different than using any old restoration vendor . Being the industry leader in cleaning and restoration means that SERVPRO franchises are called upon more often than any other company. Let us be the ONE Brand, ONE Team you call!
Never use water to try to extinguish a grease fire.
Grease fires happen quickly. You may be frying some bacon or chicken and all of a sudden your kitchen is on fire. Do you know how to put out a grease fire?
There are several things that can and should be done, as long as it is safe to do them:
1. Turn off the heat source.
2. Cover the flames with a metal lid. This works for small grease fires. Fire has to have oxygen to survive and placing a lid over the flames will cut off the oxygen supply causing the flames to extinguish themselves.
3. Pour baking soda on the flames. This only works for small fires. But a word of caution, it will take a large amount to extinguish small flames.
4. As a last resort, or if the flames are too large for the previously mentioned methods, use a Class B Dry Chemical fire extinguisher. Use of a fire extinguisher will result in much more clean up needed, but it's better than letting a grease fire destroy your entire home.
5. Call 9-1-1.
NEVER, use water to try and put out a grease fire. This will cause the grease to splatter and the fire to spread. Also, do not move the pot/skillet around, as this could cause the fire to spread as well.
SERVPRO of Anniston is #HereToHelp at 256-236-8889.
Now SERVPRO of Anniston, Gadsden, and Marshall County!!!
We have some exciting news… The Lameys, who purchased SERVPRO Anniston and Gadsden two years ago, have purchased a third SERVPRO license in Marshall County! Marshall County is a great place for our company to expand and continue to service our area! In fact, we are already helping customers in cities like Lake Guntersville, Albertville and Boaz. At SERVPRO Anniston and Gadsden and now, SERVPRO of Marshall County, our Mission is to be the premier cleaning and restoration company in our markets that we service. And we are so thankful to expand into that market! Look for SERVPRO Green wherever you are and know we are #heretohelp.
Why SERVPRO? Because We Care!
One of our crews members getting to know our customers!
At SERVPRO, our number one priority is to make our customers happy. It may sound like the impossible task; after all, we are arriving on the scene when circumstances for our customers are devastating. A fire in their home, a busted pipe which has caused water damage in their kitchen, mold in their office building. These are difficult situations emotionally which is all the more reason for our employees to be sensitive to what our customers are dealing with. Many times, depending upon the damage we are mitigating, we could spend days, weeks, or even months in customer’s home or office. We get to know our clients one on one. We get to meet their children. We get to hear about their families. We know their pets’ names. We know where they leave the key in case they are not there. We get to know them by carefully handling all of their cherished possessions, sometimes cleaning them and packing them away until their homes are restored. At the end of the day, we are just people helping people. That’s what it’s all about. Sometimes that means stopping what we are doing and having a cup of coffee or dinner with our customers if they ask. Sometimes it means taking out the family pet. Our salesperson recently captured a beautiful picture of one of our employees enjoying a meal with our customers in their home after she had spent hours helping them recover from a fire loss.
What a beautiful thing to see! Why SERVPRO?? Because we care about our customers...And they know it! Let us be the one you call when your life gets flipped upside down.
Traveling With Storm
For more information on the services we provide, call our office at 256-236-8889.
When we travel for storm events, we generally know what type of jobs we are looking at- water, water, and more water. Flooding, hurricanes, blizzards, and severe thunderstorms usually mean water remediation (and maybe a little mold remediation). That was not the case with one particualr job when our crews were working clean up from hurricane Florence in North and South Carolina.
A well visited breakfast joint had a sewage backup issue one morning. Not the type of situation anyone wants to deal with, especially one that serves food. Yuck! However, in no time at all our highly trained crews were on the job and had the place cleaned, sanitized, and back up and running. The owner of this establishment was beyond grateful for the quick and thorough work our crews provided.
Many people may not know that this is a service that SERVPRO provides. We are Faster to Any size disaster.
Space Heater Safety
Always use caution when operating space heaters.
As the weather getting cooler space heaters get cranked up. SERVPRO of Anniston is HERE TO HELP with some safety tips to help prevent fires due to space heaters.
1. Keep all sides of the heater away from curatins, blankets, furniture, or any other items that could possibly catch fire. Three feet is the general recommended distance.
2. Space heaters should never be plugged into power strips or extension cords. They are not designed to handle the electrical load of a space heater.
3. Space heater cords should not be under rugs, carpeting, blankets, or other flammable items. The cord may get hot if covered. If the cord or plug ever feels hot, discontinue use of the heater until it can be inspected by a repair person.
4. Ensure the space heater is on a solid and sturdy surface that can not tip over.
5. Turn the heater off when you go the bed or leave the home. Space heaters should not be left running unattended.
6. Make sure there are no liquids around the space heater. Water and electricity never mix.
7. Heaters should be placed where small children can not knock them over, cover them, or burn themselves on them.