iCAT Contents Management

9/18/2020 (Permalink)

SERVPRO of Anniston, Gadsden and Marshall County is proud to announce we are now using the iCAT contents management system on all jobs requiring a pack-out. A pack-out usually happens on fire damage jobs, but can happen on other types.We carefully pack the contents of a home into boxes and move them to our facility. At our facility these items are cleaned by our highly trained and caring staff with our special machines and cleaning products.

The iCAT contents management system has streamlined this process and caught the whole operation up to the technology we use daily (DryBook and Xactimate). With iCAT gone are the days or handwritten lists of salvageable and non salvageable contents. Customers, insurance agents, adjusters and our staff are loving this professional and easy to use system for more detailed contents tracking.

This software program works with an app downloaded onto our production team's iPads and iPhones as well as a small printer. Labels are printed with bar codes on them that are registered to the customers name. As contents are packed up a photograph is taken of all sides to log any damages as well as help identify what content items are in what boxes. The labels are placed on the outside of the boxes. 

With a scanner, the bar code can be read and the list of the contents (with pictures) can be viewed. A paper copy can be printed of both salvageable and non salvageable contents, but we usually copy it to a flash drive for space saving purposes. The lists can also be sent to agents and/or adjusters to be able to view contents damaged in the loss.

For more information on the iCAT contents management system we are using, call our office today at 256-236-8889.