We Are An IICRC Certified Firm
Restoration companies have a governing body that has set forth guidelines and standards on how each type of job is to be completed. This body is the Institute of Inspection, Cleaning and Restoration, but we just call it the IICRC. These standards are kept in our office. The book for water damage restoration is called the S500 and is in a binder roughly 6 inches thick. Each type of job (water, fire, mold, biohazard, trauma and crime scene, and more) has its own book.
Our staff are trained on these standards and sent to classes for certification. SERVPRO of
Anniston, Gadsden and Marshall County collectively hold 24 IICRC certifications with many more to come in the near future. Both owners, all production managers, all crew chiefs, all marketing representatives and some office staff hold IICRC certifications in at least one field. We are an IICRC Certified Firm.